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Cancellation Policy: Cancel any time! Full refunds up to 3 days before activity.

**Please note: Any cancellation within 3 days of your activity date is non-refundable.

For a full refund, Jetpack Adventures must be notified 3 days prior to your scheduled activity. This is as a courtesy to open up space for guests who might be waiting in line for our water fun activities.

1. Refunds can only be processed via the same means of payment.

2. Reservations may be rescheduled or cancelled without penalty in the event that weather conditions don’t allow the service to take place.*

3. In the event of illness, a doctor’s note must be presented to receive a refund or to reschedule without penalty.

4. In package arrangements, cancellation of one of the included activities/ nulls the package price and the remaining services/activities are charged at full price. In some occasions the remaining services may cost more individually than the original package.

* This policy does not cover transportation costs, if applicable.